Privacy Policy

Information We Collect

We collect different types of data depending on how you use our services. Some you give us directly, and some we gather automatically as you navigate our platform.

Personal Information You Provide

When you sign up, contact us, or participate in our programs, you might share:

• Full name and preferred contact details
• Email address and phone number
• Educational background and work experience
• Payment information when you enroll in courses
• Professional interests and goals related to blockchain
• Any additional details you include in forms or communications

Automatically Collected Data

Our systems record technical information that helps us understand usage patterns:

• IP address and general location data
• Browser type, device information, and operating system
• Pages visited, time spent on site, and navigation paths
• Referring websites and search terms used to find us
• Session details and interaction timestamps

Learning Platform Activity

If you participate in our educational programs, we track progress metrics like course completion rates, assessment scores, and engagement with learning materials. This helps us improve content and provide better support.

How We Use Your Information

Data serves specific purposes here. We're not interested in selling your information or using it for unrelated marketing.

Educational Services

Your data helps us personalize learning experiences. We use enrollment information to grant access to courses, track progress, issue certificates, and provide relevant resources based on your interests in blockchain technology.

Communication

We'll send course updates, schedule changes, and important announcements related to your enrollment. Occasionally we share news about new programs or industry developments that might interest you. You can opt out of promotional messages anytime while still receiving essential account notifications.

Platform Improvement

Usage data shows us which content works well and where people struggle. We analyze patterns to refine course materials, fix technical issues, and develop new offerings that match learner needs.

Legal and Security

Sometimes we process data to meet legal obligations under Taiwan law, protect against fraud, enforce our terms, or respond to valid legal requests from authorities.

Data Sharing and Third Parties

We don't hand over your information casually. When we do share data, it's for specific operational reasons with parties we've vetted.

Service Providers

We work with companies that help run our platform—payment processors, email services, hosting providers, and analytics tools. These partners only access data necessary for their specific function and agree to protect it properly.

Educational Partners

If a course involves guest instructors or collaborating institutions, we might share relevant learner information to facilitate the program. We'll always inform you when this applies to specific courses.

Legal Requirements

Taiwan law sometimes requires us to disclose information to government agencies or courts. We respond to valid legal demands but push back against overly broad requests when appropriate.

International Data Transfers

Blockchain education involves global collaboration. Some of our service providers operate servers outside Taiwan, which means your data might be processed in other countries with different privacy laws.

We take steps to ensure adequate protection through contractual agreements and security measures. When we transfer data internationally, we verify that recipients maintain reasonable safeguards comparable to what Taiwan requires.

Data Retention and Storage

We keep information as long as it serves a legitimate purpose. Once you're no longer an active learner and all legal obligations are met, we delete or anonymize your data.

After retention periods expire, we securely delete data using industry-standard methods. Backups might retain copies for additional time, but these are protected and eventually purged on a regular schedule.

Your Rights and Choices

You have control over your personal information. Taiwan's Personal Data Protection Act grants specific rights, and we honor them.

Access and Correction

You can request a copy of the personal data we hold about you. If something's inaccurate or outdated, let us know and we'll fix it. Account settings allow you to update many details directly.

Deletion Requests

You can ask us to delete your data, though we might need to retain certain records for legal compliance. We'll explain what we can and can't delete based on obligations like tax records or active disputes.

Processing Restrictions

In some situations, you can request we limit how we use your information. For example, if you contest data accuracy, we'll restrict processing while verifying facts.

Marketing Opt-Out

Every promotional email includes an unsubscribe link. Click it and you're off that list. You'll still receive essential communications about courses you're enrolled in, but no more general marketing.

Exercising Your Rights

Send requests to contact@waveignite.com with "Privacy Request" in the subject line. We'll respond within 30 days, though complex requests might take a bit longer. We may ask for identification to prevent unauthorized access.

Security Measures

We protect data through technical and organizational safeguards, but no system is completely impenetrable. Here's what we do to minimize risks.

Technical Protections

• Encryption for data transmission and sensitive stored information
• Regular security audits and vulnerability assessments
• Access controls limiting who can view personal data
• Secure authentication methods including password requirements
• Automated monitoring for suspicious activity
• Regular backup systems with encrypted storage

Organizational Practices

Staff receive privacy training and only access data necessary for their roles. We maintain internal policies for handling information securely and responding to potential breaches.

Your Responsibility

Keep your login credentials private. Don't share passwords or leave accounts logged in on shared devices. Contact us immediately if you suspect unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies—small files stored on your device that help the site function and remember your preferences.

Types of Cookies We Use

Essential Cookies: These keep the site working properly. They handle things like maintaining your login session and remembering course progress. You can't fully disable these without breaking functionality.

Analytics Cookies: We track aggregate usage patterns to understand which content performs well. This data is anonymized and helps us make informed decisions about improvements.

Preference Cookies: These remember your settings like language choice or display preferences to personalize your experience.

Managing Cookies

Browser settings let you control cookie acceptance. Most browsers allow you to block or delete cookies, though this might limit site functionality. Check your browser's help section for specific instructions.

Children's Privacy

Our services target adults interested in professional blockchain education. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently gathered data from a minor, we'll delete it promptly.

If you're a parent who believes your child provided us information, contact us immediately so we can address the situation.

Changes to This Policy

Privacy practices evolve alongside technology and regulations. We update this policy periodically to reflect changes in our operations or legal requirements.

When we make significant changes, we'll post a notice on our website and update the effective date at the top of this document. For substantial modifications affecting your rights, we'll send direct notification to your registered email address.

Continued use of our services after changes take effect means you accept the updated policy. If you disagree with modifications, you can close your account before they become active.

Taiwan-Specific Privacy Rights

Taiwan's Personal Data Protection Act provides specific protections for residents. Beyond the general rights mentioned earlier, you should know:

• You can request the purpose and category of personal data we collect
• You can inquire about the period during which we'll store your data
• You may request to stop collection, processing, or use of your data
• You have the right to know which third parties received your information
• We must notify you of the consequences if you refuse to provide certain data

These rights might be limited when necessary for legal compliance, contract fulfillment, or legitimate business interests. We'll explain any limitations when responding to requests.